On MoJo Blog… Seriously, is this the best big biz could do?
Stephanie Mencimer looks at the Chamber of Commerce's latest poster child (or, poster-Granny) for arbitration. As she puts it, it's a great story about a burned consumer getting redress, but does it effectively make the case for why we should keep pre-dispute binding mandatory arbitration clauses in consumer contracts? Mm, not so much. Check it out here.