Cyrus Dugger

Until One Ends Up In Ownership of a “Brand New” Defective Home

Pulled from the comments section of Texas Legislative Session should be good news for builder accountability and new homebuyers.

Until one ends up in ownership of a "brand new" defective home you will never know what it does to your life. There is really no place a consumer can check on a builder. The one place I trusted was the Better Business Bureau and it was the biggest mistake of my life. They rated my builder well and continue to do so today, closing out numerous complaints on my particular builder. If you do not accept the offer your builder extends to you or you do not go to binding arbitration the head of the bureau will close out your complaint and make it look like you were unreasonable and the builder is ethical.
Be forewarned about some builders that have good records w/BBB, in my opinion.
(On the other hand my builder rates bottom of the barrel with J.D. Power survey, who by the way is a member of the BBB).
Let me also say I did all the right things like my own inspection, reseraching the builder etc and still ended up in the nightmare.
And yes, it can happen to you. - Marcia Kushner

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Posted at 12:45 PM, Jan 04, 2007 in
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